Workflow management definition: it is used to optimize the business processes of your organization through automation. This means it can really benefit your company.
Workflow management software coordinates activities that are a part of the work performed by an organization. 'Workflow' describes a series of tasks that are part of some broader tasks, which is sometimes seen as a synonym for 'business processes'. In the transport and logistics sector, optimizing processes through automation makes work easier for drivers and fleet managers. Software tools are used to monitor the work and automate the parts. A workflow management system is connected to any TMS and telematics system in order to include external inputs in your workflows.
Advantages of workflow management software
Workflow management software provides added value by introducing better communication between fleet managers and drivers, collaboration on shared tasks and increasing visibility of daily operations. From a management perspective, workflow management offers several benefits, many of which are a result of the combination with workflow software.
In combination, these benefits will reduce costs, increase your drivers’ productivity and increase customer satisfaction. These advantages will most likely assist you in achieving your business goals.